Colangelo Counseling Website Privacy Policy


Last updated: September 27, 2026

Colangelo Counseling (“Colangelo Counseling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit www.colangelocounseling.com (the “Website”), contact us through the Website, or follow a link from the Website to a scheduling or other service.

This Policy covers information collected through the Website and routine business inquiries. It is not the Notice of Privacy Practices that applies to protected health information in your therapy records. If you become a client, our separate Notice of Privacy Practices and informed consent documents explain how we handle health information in providing care. The Website’s HIPAA Notice of Privacy Practices should be reviewed separately.


Information we collect

The information we collect depends on how you use the Website. It may include:

  • Information you choose to provide: such as your name, email address, phone number, and the contents of a message or consultation request. Please do not send detailed mental health, medical, or other sensitive information through a general website form or ordinary email.
  • Scheduling and service-request information: if you follow a scheduling or client-portal link, the information you enter is collected through that service and may be shared with us to respond to your request. The service’s own privacy notice and terms also apply.
  • Basic device and Website-use information: such as browser type, device type, approximate location derived from an IP address, pages viewed, time spent on pages, and technical logs. This information may be collected by our Website platform or its service providers to operate, protect, and improve the Website.
  • Cookie and similar technology information: the Website platform or embedded third-party features may use cookies or similar technologies for functions such as security, preferences, or site performance. The specific technologies available can depend on the Website platform and your settings.

We do not ask Website visitors to provide therapy-session content through the Website. Information you share with us as part of therapy is handled under the separate privacy documents provided to clients and applicable law.


How we receive information

We may receive information when you:

  • visit or interact with the Website;
  • send us a message, call, or email;
  • request a consultation or appointment through a linked scheduling service; or
  • choose to interact with a third-party service linked from the Website.

We may also receive technical Website-use information from the Website platform and service providers that support hosting, security, scheduling, communications, or site performance.


How we use information

We use Website-related information as reasonably necessary to:

  • respond to your questions and consultation or appointment requests;
  • communicate with you about your inquiry;
  • operate, maintain, secure, and troubleshoot the Website;
  • understand general Website use and improve the Website and our services; and
  • comply with legal obligations and protect our rights, users, and business.

We do not sell personal information collected through the Website. We do not use information from general inquiries to send promotional messages unless you have asked to receive them or otherwise agreed. We may send non-promotional messages needed to respond to your inquiry or provide a service you requested.


When we disclose information

We may disclose information in these limited circumstances:

  • Service providers: to vendors that help us operate the Website or respond to your request, such as website hosting, scheduling, secure client communications, email, or technical support providers. They may use information only as needed to provide services to us and subject to applicable protections.
  • At your direction: when you ask us to share information or choose to use a third-party service linked from the Website.
  • Legal and safety reasons: when we believe disclosure is required by law, legal process, or a valid governmental request, or is reasonably necessary to protect the rights, safety, and security of Colangelo Counseling, another person, or the public.
  • Business changes: if the practice undergoes a business reorganization or transfer, information may be handled as part of that transaction subject to applicable privacy obligations.

This section concerns Website and inquiry information. Permitted uses and disclosures of protected health information for clients are described in the Notice of Privacy Practices.


Third-party websites and services

The Website may link to third-party websites or services, including scheduling, client-portal, payment, and social-media services. When you leave our Website or submit information directly to another service, that service’s privacy policy and terms apply to its handling of your information. We do not control the privacy or security practices of third-party services. Please review their policies before submitting information.


Cookies and analytics

Cookies are small files stored on your device. The Website platform and features embedded on the Website may use cookies or similar technologies for basic site functions, security, preferences, or performance measurement. Some technologies may be provided by third parties and are subject to their own privacy practices. Your browser may let you block or delete cookies, though some Website features may not work as intended if you do. For information about a particular third-party service linked from the Website, please review that service’s privacy policy.


Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information handled through the Website. No website, email, or electronic transmission can be guaranteed to be completely secure. Please avoid sending sensitive personal or health information through general website forms or ordinary email.


Data retention

We keep Website inquiry and technical information for as long as reasonably needed to respond to you, operate and secure the Website, meet legal obligations, resolve disputes, and enforce our agreements. Therapy records are retained under separate clinical recordkeeping requirements and policies.


Your choices and requests

You may choose not to provide optional information through the Website. You can also use your browser settings to limit cookies. Depending on applicable law, you may contact us to ask about or request access to, correction of, or deletion of personal information you provided through the Website. We may need to retain some information to respond to your request, comply with law, maintain appropriate business records, or protect our rights. Requests involving therapy records or protected health information should be made using the contact process described in the Notice of Privacy Practices.


Children and teens

Colangelo Counseling provides services to adolescents as well as adults. The Website is intended for adults and for parents or guardians seeking information about services for a teen. A parent or guardian should submit an inquiry on behalf of a minor. Please do not have a minor send sensitive health information through the Website. Information about a minor’s therapy is handled under applicable law, professional obligations, and the separate client privacy documents.


Changes to this Policy

We may update this Policy when our Website or information practices change. We will post the revised version here and change the “Last updated” date above. Changes take effect when posted.


Contact us

For questions about this Website Privacy Policy or information submitted through the Website, contact:


Colangelo Counseling
Brianna Colangelo
Email: brianna@colangelocounseling.com
Website: www.colangelocounseling.com